17 May'24
18 May'24
1 room, 2 guests
Lake Land Country Club Residency
Bankra, West Bengal | Fri, 17 May - Sat, 18 May | 1 Room, 2 Adults
₹2,499
/ night + ₹425 taxes & fees
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Air conditioning
Housekeeping services
Swimming Pool
Lift/ Elevator
Restaurant
Parking
Check-in: After 12:00 PM, Check-out: 11:00 AM
Cancellation till check-in available, with ClearChoice Max
Guests below 18 years of age NOT allowed
Alcohol consumption allowed within the premises
Pets NOT allowed within the premises
+ ₹425 taxes & fees
/ night
₹2,499
5% off
Free cancellation
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
5
0
4
1
3
0
2
4
1
5
2.0
2.0
1.2
2.0
AI generated summary from recent guest reviews
Travelers have noted that while the hotel's location is advantageous, there are areas that require attention, particularly in terms of overall maintenance and room service. These observations provide valuable feedback for the hotel management to address areas of improvement
Location
Travelers say the rooms are in terrible condition with damp walls, outdated amenities, and stained bed sheets. The cleanliness and comfort are lacking.
Amenities
Room comfort
Some travelers have identified the restaurant as a standout feature of the hotel, praising its delicious cuisine. However, despite the culinary delights offered, guests have encountered issues with availability and round-the-clock service.
Food taste
Too few ratings
Travelers have expressed dissatisfaction with the level of service provided at the hotel, describing it as unprofessional and slow. Guests have reported experiencing prolonged waiting times for simple requests, such as tea, indicating a lack of efficiency and attentiveness among the staff.
Slow service
Unprofessional staff
Too few ratings
Travelers have expressed disappointment with the perceived lack of value for money offered by the hotel, citing concerns about the condition of the property and overall guest experience.
Value for money
·
Anup Kumar P on Mar 07, 2024
I'd visited the place in late January 2024 to attend a marriage ceremony of my relative. I had booked room through online EaseMyTrip and paid for 2 nights. When I arrived there in the evening reception staff refused to give me room against the booking confirmation of EaseMyTrip and charged me again for same 2 night booking. Service is very bad and staffs are not welcoming and lack of professionalism in dealing with guests. They will give you rooms in a building which looks like an abandoned property. Lift is very old and room are pathetic. This is the worst place I have ever seen. Damp room, dirtiest pillow and bed, chair , table. There is literally no maintenance. I had a horrible experience with the property and people. It is my feeling staffs including one of high official who is involved in selling room are involved in corruptions and stealing money. Property owner / management should look into the matter. Please keep out of this horror place and fraud people and never book room through online.
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anganasaha23 on Feb 11, 2024
Very bad service. No dedicated staff and bad coordination. Not recommended at all. Food was ok. Room was very far from the restaurant. Overall experience is not good. Service charges 500/- extra for cocktails per bottle where actually no service has been provided not even they have served ice. After asking for many times few potato chips have been given. After that Soft drinks also not available. Very bad experience.
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·
Go16452595921 on Apr 02, 2023
In heart of the city, from old kolkata to 10 kms & airportnto 21 kms, specioua greeny lawn. Maintained swimming pool. Room is average & rasturant food is testy & yummy, but menu need to improve. All the best...
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·
755debashisg on Dec 05, 2019
I had the misfortune of attending a wedding ceremony over here in November 2019. The place is infested with mosquitoes and bugs, the pool has a visible layer of insects floating on top. The common urinals are arguably the worst I have ever seen. The run down dirty rooms are hosted in a dilapidated building like a haunted building with a swarm of mosquitoes waiting to greet you in the elevator. The rooms are huge but dirty without towels. The property is huge and is designed well but in its current state of disrepair, it is not fit for conducting hospitality business. The municipality should force these guys to drain the swimming pool if they cannot filter the water. Pictures of the toilets have been attached for your reference.
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·
ayushthetraveler on Jul 29, 2019
This is Good Property, Known as Lake Land Country Club, also Panchawati and Fortune Hotels Owned by ITC Hotel. well maintained... Food is Awesome...this is next to santragachi railway station. on kona expressway. they usually gives on wedding also and always there are parties happening.
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440.0 sq.ft · City view
Attached bathroom
Blanket
Bottle of Water
Desk
Electric kettle
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ ₹425 taxes & fees
/ night
₹2,499
5% off